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Managed Services, Optimization & Support

Ensure Reliable Operations, Continuous Optimization & Long-Term Success Through Proactive Managed Services

Global Reach

Strategies adapted for international markets.

Rapid Deployment

Accelerated timelines for quicker ROI.

Risk Mitigation

Comprehensive compliance and security.

Overview

Strategic Innovation

After digital solutions are deployed, enterprises often struggle with maintaining system stability, ensuring performance, upgrading platforms, and providing consistent user support. Most organizations face: Overloaded IT teams, Frequent production issues, Slow incident resolution, Poor system monitoring, Lack of optimization & tuning, High downtime and operational risk, Difficulty maintaining SLAs, and No structured governance for continuous improvement. SkillzRevo’s **Managed Services, Optimization & Support** provides full lifecycle management for cloud, data platforms, applications, automation systems, security environments, and enterprise solutions. We deliver proactive monitoring, 24×7 support, incident management, optimization, upgrades, governance, SLAs, and continuous enhancement—ensuring your digital ecosystem remains stable, scalable, secure, and future-ready.

"We don't just advise; we partner with you to implement solutions that drive tangible growth."

Why Choose This Service?

  • Data-Driven Decision Making
  • End-to-End Implementation
  • Scalable Architecture
Capabilities

How We Transform Business

24×7 Monitoring & Operations Support Real-time monitoring • alerting • log analysis • health checks • uptime tracking.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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Incident, Problem & Service Request Management Tier 1–Tier 3 support • root-cause analysis • quick turnaround SLAs.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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Application, Cloud & Infrastructure Support Cloud workloads • databases • data pipelines • APIs • microservices • edge systems.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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Performance Tuning & Optimization Query optimization • autoscaling • load balancing • memory & CPU tuning.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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Security, Patching & Compliance Management Vulnerability scanning • IAM refinement • patch cycles • policy enforcement.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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Upgrade, Migration & Release Management Version upgrades • feature rollout • safe deployments via DevOps pipelines.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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Automation & Cost Optimization Cloud cost reduction • resource optimization • infrastructure-as-code automation.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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User Support & Hypercare Helpdesk • ticketing • training • adoption support.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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Continuous Improvement Framework Usage analytics • enhancement backlog • quarterly review cycles.

Leveraging best-in-class methodologies to deliver sustainable value and operational excellence.

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Impact

Real World Results

Case Study

Cloud Managed Services for a BFSI Enterprise

Frequent downtime affected customer experience. What we delivered:

Solution

  • 24×7 cloud monitoring
  • Automated scaling & backups
  • SLA-driven incident management

Impact

→ Uptime improved to 99.97% → Faster resolution and reduced operational risk
Case Study

Automation Platform Support for a Global BPO

Bots frequently failed due to unmonitored changes. What we delivered:

Solution

  • End-to-end RPA support
  • Bot monitoring dashboard
  • Quarterly optimization cycles

Impact

→ 40% fewer bot failures → Improved productivity across operations
Case Study

Data Platform Optimization for an E-Commerce Client

ETL pipelines were slow and expensive. What we delivered:

Solution

  • Query optimization
  • Pipeline tuning
  • Cloud cost performance improvements

Impact

→ 30% faster data refresh times → 22% reduction in cloud cost

Technology Stack

SkillzRevo provides managed services using:

Cloud Platforms AWS • Azure • Google Cloud
Monitoring & Observability Tools Datadog • Dynatrace • Grafana • Prometheus • New Relic • Splunk
DevOps & Automation Tools Docker • Kubernetes • Terraform • Jenkins • GitHub Actions
Security Tools CrowdStrike • Palo Alto • Fortinet • Tenable • Defender
ITSM Platforms ServiceNow • Freshservice • Jira Service Management

These tools ensure reliable performance, proactive issue detection & strong governance.

Market Intelligence

Managed services ensure your digital investments deliver sustainable long-term value.

  • 75% of enterprises outsource managed services for mission-critical platforms
  • Strong managed services reduce downtime by 40–60%
  • Optimization programs cut cloud expenditure by 20–40%
  • Automated monitoring accelerates incident resolution by 3×
  • 90% of digital transformation value is realized after go-live, through effective operations

"Managed services ensure your digital investments deliver sustainable long-term value."

Meet Our Experts

Mr. Ashish Tiwari
8+ Years
500+ Students

Mr. Ashish Tiwari

Mr. Ashish Tiwari has done his Masters in Al&ML. He is a Data Scientist having experience of over 8+ years. He has trai…

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Usha Nandhini S
9+ Years
300+ Students

Usha Nandhini S

With over 9 years of expertise in computer programming and 2+ years of specialized focus in Data Science, AI, Machine L…

Data ScienceAIMachine Learning
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Mr. Uttam
12+ Years
400+ Students

Mr. Uttam

Uttam Grade is a seasoned Data Scientist and Data Science Trainer with extensive expertise in delivering advanced …

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Dr Lakshmi Sree Kailasam
16+ Years
800+ Students

Dr Lakshmi Sree Kailasam

Dr. Lakshmi has over 16+ years of experience in diverse domains, including ISO, Scrum, Agile and Project Managemen…

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Mrs. Zainab Sidddiqui
16+ Years
800+ Students

Mrs. Zainab Sidddiqui

Zainab Siddiqui is a driven and results-oriented Machine Learning Engineer specializing in computer vision, NLP, an…

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Dr. Santosh Srivastava
12+ Years
200+ Students

Dr. Santosh Srivastava

Dr Santosh Srivastava is a PhD holder and has more than 12 years of experience in Training, Research, and Consultancy a…

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Mr. Arihant Jain
8+ Years
200+ Students

Mr. Arihant Jain

Mr Arihant is an accomplished Senior Data Scientist with over 12+ years of valuable experience in Machine Learning, Dee…

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Mr. Bidhan Sen
8+ Years
200+ Students

Mr. Bidhan Sen

Bidhan Sen is an accomplished data analytics professional with a wealth of experience across tools like Power BI, Table…

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Mr. Rohan Dixit
10+ Years
200+ Students

Mr. Rohan Dixit

Rohan Dixit is an experienced Data Science Consultant with deep expertise in Python, SQL, Power BI, and advanced analyt…

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